Any ticketed event allows you to send VIP guest list passes. You just simply need to know the email of your VIP guest.
And we know how it is, day of the event, you suddenly hear from a long-time pal that is in town. You need to quickly add them to the guest list. Here are the simple steps to add them:
Step 1: Navigate to the Event in your Dashboard
Navigate to My Dashboard and click on My Created Events.
On the right hand side, click on the action menu, select “View and VIP Guests.”
Step 2: Click “Add More Guests”
You’ll get the popup to manage guests. Now click on Add More Guest
Step 3: Add Guest Information
For each guest, you add the name, email, ticket tier, and number of tickets.
In this example, George and Susie are getting in-person tickets, they will receive multiple QR codes, one for each ticket.
For your livestream guests, only send one ticket, as we only allow a single access per ticket.
When you press “Save” all the invites will be sent out.
Invites sent to Guests
Your Guests will receive an email like this, with a link to claim their ticket.
They will be prompted to create a profile if they don’t have one already and then they will receive the ticket.
Guest Claim Tickets
Guest are presented with a button to claim their ticket.
To claim their ticket they will need to either log in or create a vyb account. Once they do so, the tickets are claimed and they will receive an email confirmation.
You can go into your guest list at any time and edit the list, delete previously sent tickets, add more guests.
We’ve all been there, we wait in line for a looooong time, finally get to the front of the line and that killer shirt we want is gone, not available in your size. You quickly scan the rest on the wall, but often you just leave.
Or sometimes that line is just too damn long. You want to buy some merch but you also want to get clsoe to see your favorite band. You wait and you wait, but the set is about to start and you need to grab a beverage and find your friends, so you give up and leave.
Even worse, at vyb we’ve talked to artists who run out completely on the third night of a seven-city swing. Your fans leave disappointed, you’ve not made nearly what you should on the tour.
Every artist that tours consistently has it – boxes and boxes of unsold merch. Whole storage unit rented to hold oddball sizes of mech you didn’t sell when you were at your show.
To take care of all these problems, at vyb we give you the tools to sell more merch by letting your fans easily buy from an online store at your gigs. Here are the steps to download a QR code or poster that will take your fans right to your online store and buy your merch. Never lose out on a sale!
Step 1: Navigate to My Merch in your artist dashboard.
Navigate to My Merch on your Artist dashboard.
At the top you see a new button, Get QR Code. Click that.
Step 2: Edit Auto-Generated QR code Merch Poster
We auto-generate the poster using your artist name, your banner image and your profile picture.
Note that this is the vyb help account, so the band name is vyb, your band name will be there instead, there is no vyb brandign forced on your poster – lol.
You can replace either image by simply clicking the edit icon in the upper right of the image.
Step 3. Download and Print Poster
If you are happy with the poster, just go ahead and click the download button to get a pdf poster. Print a bunch of these and post them around the merch table. People who are tired of waiting in line can simply scan. Keep a few copies at the merch table so that if you run out of sizes, ask people to simply scan and order online. They’ll receive their order in two to three weeks, so no worries that it won’t show up.
Make your own poster
If you don’t love our dead-simple poster and are feeling creative, click and download the QR code itself. You’ll get a transparent png file that you can add to any poster that you create.
Fans are sent to a mobile-friendly store to buy your merch
Fans will be automatically send to your merch store on vyb, and from their mobile can easily purchase.
Never lose any merch sales
By using your vyb online merch store, you never have to lose out on merch sales or keep buying oddball sizes that never sell. Consider only buying the main sizes and letting people buy XS, 3XL, 4XL online, saving you money.
It is so important to own your fan data. Don’t leave your fans locked away in social media or streaming services. Instead, use vyb’s free email tools to stay connected. You don’t need contact information for all your casual listeners, just the 9% of fans and 1% superfans that collectively make up 94% of your income. Read Why Super Fans Matter to learn more about the economics of super fans, and Why Every Artist Needs a Contact List to learn why you need to own your fan data.
To kiskstart your fan list, here are the steps to import any list you might already have:
Step 1: Navigate to Fan List in your Artist Dashboard
First, navigate to your Fan List under the Marketing Hub, and you’ll see all your current contacts, when they joined, and what they’ve spent.
Step 2. Download a template
You need a template to know how to organize your list and upload it.
Now simply click the upload list icon in the upper right and download either xlsx or csv template.
This template will have some example data, delete those out.
If you want to keep a complete doc around, you can also download your current list and just add to that.
Step 3. Edit downloaded file
You will see the headers in line one of the file, firstName, lastName, email, etc.
Leave those exactly, and paste into the file your list of contacts, keeping the columns identical.
Step 4. Edit your invite message
Go to Templates to access your Invite template. This message is sent to all your email list, inviting them to sign up to vyb and start following you.
If you have different mailing lists, you should choose a more personalized message.
Step 4. Upload contact file
Now click the import icon, then upload the contact file that you just edited.
In the example, I’ve uploaded contacts-4.xlsx
Now if you check the “Send invitation emails..” checkbox then vyb will auto-send all of your contacts the invite email that you’ve just edited.
Next, you can optionally add a tag to the contacts you’ve imported. The tag can be used in the future for sorting your fan list
Now just select import on the bottom right side.
After importing, you’ll see the new contacts. Note that they are initially listed as contacts; now you can message them to turn them into followers.
At any time, you can find those who are listed as “Leads” and email them to get them to join vyb.
Your Fan List is dynamic. Every time someone purchases or follows you, they get added automatically to your fan list. Even better, we have tools to boost your list.
First, in all your socials, use the list signup link either using our free Link In Bio or your preferred tool. See this article:
Every time you perform, you have the opportunity to build your fan contact list. In the olden days, there’d be a signup list for the band. name address, then whoa – we got emails! A hand-written list by the merch table that you hope to god Roddie the Roadie wasn’t too whacked on nicotine and extra-shot lattes to remember to grab after the gig. Then you have all these pages of illegible writing because they might have loved your music, but they also loved margaritas. Someone’s got to manually enter these all into a spreadsheet and hope you get them right.
At vyb we have several great features to help you build a fan list in the digital age, accurately and automatically.
Step 1: Navigate to Your Fan List in your Artist Dashboard
In your Marketing Hub, you’ll find your Fan List. You can search and sort this list.
Step 2. Click Get QR Code
Click on the GET QR Code button in the top left corner
Step 3. Edit Poster
We automatically generate a poster for you based on your profile, using your Artist name, and banner and profile pictures.
Click the edit button on either picture to delete them or swap them for another picture.
Step 4. Download Poster
Click the Download Poster button to download a pdf to your computer and then print at any size you want. Keep a copy at your merch table, tape a copy to the walls, put posters in the bathrooms. Work that hustle!
The QR code is unique to your band – below is what happens when fans scan – they get a mobile-friendly, easy signup form.
Fan signup form
Other creative ways to use your QR code
Besides downloading the autogenerated poster, you can also download your QR code as a transparent PNG file. Here are some different ways to use this QR code:
Make your own sign-up poster: Feeling creative? Make your own poster and add your QR code.
Flash the QR code onto a screen before/after your live set with a message for fans to sign up.
Print the QR code onto the bass drum graphic or dj wrap
The base set of features in vyb is always free for bands and fans. At vyb our mission is to help artists build their careers, make more money, and ultimately sustain themselves with music. As such, we don’t charge monthly fees or any upfront fees.
We offer free email notifications for a lot of things in vyb. We want you to sell more tickets, sell more merch, so we are going to email your fans for free to increase your sales.
We take the long game, the more you build a fan base, the bettter you do.
We win when you win.
Fee structures
Below are the fees that vyb charges on different services.
Music
Digital Downloads: 15%
Vinyl, CDs, Cassettes: 10%
Merch
Customer purchases: 10% of item price, not including shipping and taxes paid by customers.
Artist Bulk purchase: 10% of base cost of items, before shipping and taxes paid by artist
No upfront costs or fees for merch store.
Subscription: 20%
Ticketed Virtual LiveStream Events: 20%
Tips during livestreams or GoLives: 20%
Selling of uploaded Videos: 20%
For an example of payouts for merch, please see the merch help here.
FREE services in vyb
A number of services are built into vyb and free to the artists:
Ticketed in-person event: FREE to artists, fans pay $0.99/ticket fee
Social Posting: FREE
QR Code and custom landing page for selling merch: FREE
QR Code and custom landing page for building your contact list: FREE
Automatic email notifications to fans: FREE
Emails to your fans: FREE
Automatic email notificatons of exclusive merch options for ticketed events: FREE
Hosting of unlimited GoLives: FREE
In all cases, artists cover Stripe credit card fees. We pass those on directly and do not mark up any transaction fees.
No minimums, get paid ASAP
We have no minimums for you to get paid. As soon as you make one dollar, we will pass it on to you. We will hold money in your wallet until you connect a Stripe account. The best way is to connect Stripe directly to your business bank account. Stripe has a basic processing time of two to three business days. We will payout immediately on that timeline. No waiting until the end of the month, or two payments a month, or even 90 days. You can literally be paid directly into your bank account each and every day.
