How to Import Your Fan Contact List and Boost Fan Engagement
Your fan data, your way.
It is so important to own your fan data. Don’t leave your fans locked away in social media or streaming services. Instead, use vyb’s free email tools to stay connected. You don’t need contact information for all your casual listeners, just the 9% of fans and 1% superfans that collectively make up 94% of your income. Read Why Super Fans Matter to learn more about the economics of super fans, and Why Every Artist Needs a Contact List to learn why you need to own your fan data.
To kiskstart your fan list, here are the steps to import any list you might already have:
Step 1: Navigate to Fan List in your Artist Dashboard

First, navigate to your Fan List under the Marketing Hub, and you’ll see all your current contacts, when they joined, and what they’ve spent.
Step 2. Download a template

You need a template to know how to organize your list and upload it.
Now simply click the upload list icon in the upper right and download either xlsx or csv template.
This template will have some example data, delete those out.
If you want to keep a complete doc around, you can also download your current list and just add to that.
Step 3. Edit downloaded file

You will see the headers in line one of the file, firstName, lastName, email, etc.
Leave those exactly, and paste into the file your list of contacts, keeping the columns identical.
Step 4. Edit your invite message

Go to Automations to access your Invite template. This message is sent to all your email list, inviting them to sign up to vyb and start following you.
If you have different mailing lists, you should choose a more personalized message.
Step 4. Upload contact file



Now click the import icon, then upload the contact file that you just edited.
In the example, I’ve uploaded contacts-4.xlsx
Now if you check the “Send invitation emails..” checkbox then vyb will auto-send all of your contacts the invite email that you’ve just edited.
Next, you can optionally add a tag to the contacts you’ve imported. The tag can be used in the future for sorting your fan list
Now just select import on the bottom right side.
After importing, you’ll see the new contacts. Note that they are initially listed as contacts; now you can message them to turn them into followers.
At any time you can find those who are listed as contacts and email them to get them to join vyb.
Your Fan List is dynamic. Every time someone purchases or follows you, they get added automatically to your fan list. Even better, we have tools to boost your list.
First, in all your socials, use the list signup link either using our free Link In Bio or your preferred tool. See this article:
How to Turn Instagram Followers into Email Subscribers.
Next, whenever you have a gig, use the QR poster and QR code to drive people to your email list:



