If a fan has purchased your physical album, you are responsible for shipping the item out to them. Below are the steps to download the customer details and mark the item as shipped.
Step 1: Navigate to your Orders
In your artist dashboard, navigate to Orders.
Next Click Sales
All orders that are “Submitted” are ones that are waiting on you to fulfill them.
Step 2. Download Shipping Information
Individual order shipping information can be downloaded from the action menu.
Alternatively you can filter all orders by the ‘Submitted’ status, select all, then download all of them with the ‘Export Shipping Instructions’ button.
Step 3.Enter Shipping Information
Using the Action Menu for the order, select ‘VIew Detail’, mark the order as ‘In Process’. We will automatically notify the customer that their order is in process.
Once you do, you’ll be able to enter in the shipping and tracking information as shown to the left.
Once you’ve finished entering everything, you can save this tracking information.
Once you’ve shipped the unit, simply ‘MARK AS FULFILLED’ and we will automatically send the tracking information to the customer.
You’ve got the gig booked, now let’s tell your fans. T
At vyb, we make it easy for you to send out an email blast to your fans. Below are the steps to make that happen.
Step 1. After Publishing Your Release, Launch a Campaign
Anytime you make changes to an event, you will get a popup that allows you to create a campaign.
Select ‘Create Campaign’
Alternatively, you can go to your dashboard and under the action menu select “+ Create Campaign”
Step 2. Edit Email Content
Now edit the campaign name, making it something you will remember. Only you will see this name
Next, edit the subject and message. Write something memorable and personal. The best announcements don’t just say I have something new, the tell the story of the music. Don’t be afraid to open up!
Now you can also change the banner image for your email.
Then you can scroll down and see a preview of the email, including the automatic call to action button we insert.
Step 3. Set Audience and Timing
The default audience is ‘All’, meaning everyone in your list. If you want to run multiple customized campaigns, just repeat this process. For example, you may want to send a special message to subscribers if they have an exclusive for this release.
Finally, set the scheduled date for your campaign email to begin and press SEND! You are done
To monitor your campaign, open “Campaigns” under the Marketing Hub.
There you can see how many emails were sent how many delivered, etc.
Tips for your Email Campaign
Your fans care about you. They want you to win. Give them a reason to root for you. Don’t just say you’re on the road and you think it’s cool. Give them some behind-the-scenes information. Tell them about the show, about the artists on tour with, tell them why they need to see this show.
The event campaigns give you a really easy way to tell all your email list about your next show. To learn more about building up your list, read these articles:
You’ve been hard at work in the studio, bringing your new masterpiece to life. The sound is tight, the lyrics fire. Time to get this music out to your fans. They’ve been waiting and they want to get it now.
At vyb, we make it easy for you to send out an email blast to your fans. Below are the steps to make that happen.
Step 1. After Publishing Your Release, Launch a Campaign
Anytime you make changes to an album, you will get a popup that allows you to create a campaign.
Select ‘Create Campaign’
Alternatively, you can go to your dashboard and under the action menu select “+ Create Campaign”
Step 2. Edit Email Content
Now edit the campaign name, making it something you will remember. Only you will see this name
Next, edit the subject and message. Write something memorable and personal. The best announcements don’t just say I have something new, the tell the story of the music. Don’t be afraid to open up!
Now you can also change the banner image for your email.
Then you can scroll down and see preview of the email, including the automatic action button we insert.
Step 3. Set Audience and Timing
The default audience is ‘All’, meaning everyone in your list. If you want to run multiple customized campaigns, just repeat this process. For example, you may want to send a special message to subscribers if they have an exclusive for this release.
Finally, set the scheduled date for your campaign email to begin and press SEND! You are done
To monitor your campaign, open “Campaigns” under the Marketing Hub.
There you can see how many emails were sent how many delivered, etc.
Tips for your Email Campaign
Your fans care about you. They want you to win. Give them a reason to root for you. Don’t just say you’ve got new music and you think it’s cool. Give them some behind-the-scenes information. Tell them about the recording, about the artists you’ve worked with on this release, tell them about the lyrics.
The music campaigns give you a really easy way to tell all your email list about your newest release. To learn more about building up your list, read these articles:
